FAQ

Can I use a different weight yarn than what's listed?

You can use any yarn weight you would like! However, we can’t provide any further information other than what’s provided in the PDF. Our samples are made with the yearn weight listed and all measurements are based on that. 

Can I use a different hook size?

Just as with the yarn weight, you can use an y hook size you want. Again, we can’t provide any further information outside of what’s listed in the PDF. Our samples are made with the hook size listed and all measurements are based on that. We prefer an I 9/5.5mm hook for two reasons.  It’s the recommended hook for most brands that we use and it’s also an excellent size for all the stitches we use.

Can I make a different size blanket?

You sure can! However, we can’t provide any further information outside of what’s listed in the PDF. Our samples are made with the chain/row count listed and all measurements are based on that and we don’t list stitch multiples. But hey, if you have the know how and simply want to use our information as a jumping off point we say go for it! If you share it on social media be sure to give us credit and tag us! We’d love to see it! #rubygraceinspo

Will you ever offer other weights?

Probably. At this time we prefer a 4 – medium worsted weight yarn because it is the most common type of yarn, usually the most affordable and is typically the easiest to care for. We love all yarns and recognize that some folks would like to make lighter or heavier blankets, so it’s definitely on our bucket list!

I used the recommended hook and weight and mine doesn't measure the same?

There could be a couple of reasons for that. Every maker crochets differently. Tensions and technique are not the same from person to person. Also, we calculate all the information from a 10 inch swatch (made with Red Heart Super Saver, a standard 4 medium worsted weight yarn) and simply apply it to a larger size with no adjustments. This is the sample you see in the PDF. From there we can calculate all of the information to more sizes. However not all weights translate the same. So for example, a swatch made with Red Heart Super Saver won’t be quite the same as Caron Simply Soft. Although both yarns are the same weight, Caron Simply Soft has a more compressed feel to the strand. We don’t adjust for that because we could spend an eternity making swatches to accommodate all brands and we’d rather be sharing inspiration with you!

Can I sell items I've made using the PDF's I've purchased?

Yes as long as it’s in accordance with our Terms & Conditions. Please see the section specifically titled Angel Policy.

Do I need an account to download?

Yes you do. While you do receive an email with a link to your download, it’s better for you and us if you have an account. Should there be any issues with purchases and downloads we can address this a lot easier with an active account. 

I didn't get an email with a link to my download.

Be sure to check you junk folder. If you still didn’t receive one, contact us using any one of the contact us forms throughout our site or email is at contact@rubygraceinspo.com and we will get you taken care of!

How many times can I download my purchases?

We totally understand we live in a digital age and sometimes it’s just easier to download than print. Sometimes those downloads get lost. We’ve been there and done that so you can download them as many time as you want as long as it’s for personal use and doesn’t violate our Terms and Conditions

Can I get a refund?

Any refunds shall be at our sole and absolute discretion and are taken on a case by case basis at this time. Purchase of digital files are final and not returnable or refundable.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.rubygraceinspo.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

Contact form here on our site or email us contact@rubygraceinspo.com if you have any further questions. 

I forgot to use my coupon code.

Missing the coupon code at checkout is  final and is non refundable. Any refunds shall be at our sole and absolute discretion and are taken on a case by case basis at this time. Contact form here on our site or email us contact@rubygraceinspo.com if you have any further questions. 

Can I Buy More & Save More?

You sure can! But you must purchase in multiples of 3. For example: buy 3 for $8.00, 6 for $16.00, 9 for $24.00, etc.  Simply add your minimum qualifying purchases to the cart, enter the checkout code and click apply. Then watch the magic happen! Contact form here on our site or email us contact@rubygraceinspo.com if you have any further questions. 

I forgot to use my coupon code.

Missing the coupon code at checkout is  final and is non refundable. Any refunds shall be at our sole and absolute discretion and are taken on a case by case basis at this time. Contact form here on our site or email us contact@rubygraceinspo.com if you have any further questions. 

Still have a question?

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